We Understand.
If you found this page, you have probably already researched mold, indoor air quality, and building science — and maybe hired other remediators first. This page is for families who need a team that understands protocols, IEP coordination, and the communication these projects require.
Many of the families who contact Grady have already:
By the time they call us, they’re rarely looking for the lowest estimate.
They’re looking for a team that understands the level of detail they’re expecting.
It’s not unusual for our first phone conversation to include discussions about:
These conversations don’t surprise us.
They’re simply part of serving the clients who choose Grady.
Many of our clients arrive after several remediation projects have failed to deliver the results they hoped for.
They aren’t looking for another company to remove drywall. They’re looking for:
We understand that expectation because it’s the type of work we’ve built our reputation on.
Mold-sensitive clients need more than standard remediation — they need protocols, product transparency, fine particulate cleaning, IEP coordination, and communication at every step.
Engineering Controls
Because disturbance without mechanical containment sends particulate where you have worked hard to keep clean. We specify barrier layout, negative pressure, and HEPA filtration before anyone opens a wall — so your environmental team can review what will protect unaffected areas.
Containment
Because cross-contamination is the failure mode most families have already lived through. Containment is not plastic on a doorway — it is an isolation system with verified pressure, defined access, and documented integrity.
Fine Particulate Cleaning
Because removal alone does not address what settled on every surface in the affected area. Multiple HEPA passes, logged and counted, are how we close the particulate loop your consultant expects.
Thoughtful Product Selection
Because the right product depends on the building, the substrate, and what your environmental team has already discussed — not a single default pulled from a supplier catalog.
Documentation
Because you should not have to be on site every day to know what happened inside containment. Records exist for your IEP, your own files, and the conversation you may still be having months from now.
Verification
Because closeout is not a handshake. We coordinate with your IEP’s clearance criteria and make sure the work is reviewable before the inspection is scheduled.
Every home is different. Every family is different.
Some projects call for traditional EPA-registered products. Others involve discussions around botanical products, hydrogen peroxide-based cleaning, or lower-residue approaches where appropriate.
Rather than relying on one standard product, we believe thoughtful product selection should match the goals of the project, the building conditions, and the preferences of the client whenever appropriate.
We coordinate with established specialists and investigative tools — your environmental team leads assessment; we integrate their findings into remediation planning.
Matterport Documentation
Dimensional baselines and post-remediation comparison records when your project team requests spatial documentation.
Building Biology Coordination
Your building biologist’s specifications inform our scope. They advise on the environment; we execute the remediation.
Indoor Environmental Professionals
IEP protocols guide our execution. Assessment, testing, and clearance criteria remain theirs — we build to what they define.
Thermal Imaging
Coordinated when scope warrants moisture pattern identification — through your investigative team or ours, as the project requires.
Moisture Mapping
Integrated into pre-remediation and post-remediation investigation workflows alongside your environmental consultants.
Mold Detection K9s
Third-party certified canine teams coordinated when your IEP or consultant requests screening — one input in a larger investigative process.
Post-Remediation Verification
Closeout structured for IEP clearance inspection and testing criteria already established on your project.
ERMI / HERTSMI Coordination
We do not interpret labs — but we align remediation scope and timing with testing your environmental team has planned.
A significant portion of our mold-sensitive remediation projects come through referrals.
Previous clients. Building biologists. Indoor Environmental Professionals. Physicians. Families.
Word travels quickly within these communities.
We believe those referrals are earned through careful work, honest communication, and a willingness to approach every project with the level of detail our clients expect.
Yes. Many of our mold-sensitive projects involve a building biologist who has already reviewed the home, specified control parameters, or advised on product preferences. We align our scope with their input before mobilization — they advise, we execute.
Yes — and most of our mold-sensitive work does. We review IEP protocols during planning, follow established clearance criteria, and provide documentation formatted for their review. A significant portion of our projects come through IEP referral.
Absolutely. Product conversations are common on our first call. When botanical products, hydrogen peroxide-based cleaners, or lower-residue approaches fit the project goals and your environmental team agrees, we document and apply them per the written protocol.
Yes. Engineering controls are specified in writing before mobilization — barrier layout, negative pressure, HEPA filtration, and controlled access. They are built and verified before affected materials are disturbed.
We remediate buildings, not people — but we take physician-directed environmental goals seriously. When your physician has recommended specific remediation parameters, moisture control priorities, or coordination timing, those become part of our project planning conversation.
Shoemaker protocol discussions come up regularly in our work. We do not interpret labs or prescribe treatment — that remains with your physician — but we understand the environmental expectations that often accompany Shoemaker-directed care and plan remediation accordingly.
When the scope requires staged movement through a building, yes. Clean area, buffer zone, and work area layouts with defined decontamination sequences are part of our engineering control specifications.
Yes — with documented HEPA pass counts, surface cleaning methods, and cleaning logs. Fine particulate cleaning is specified in the protocol and logged throughout, not summarized from memory at closeout.
Yes. If your IEP or building biologist has written a remediation protocol, we want to review it before work begins. Their criteria guide our execution — we do not rewrite it to fit a standard template.
Yes. We coordinate established third-party canine teams when your IEP or consultant requests them. Canine indication directs further evaluation — it does not replace laboratory analysis or professional environmental assessment.
If your previous remediation experience left you searching for a different approach, we’d welcome the opportunity to learn about your project, answer your questions, and discuss whether Grady is the right fit.
We restore buildings. We do not diagnose illness, interpret lab results, or speak to what your body needs. That work belongs to your physician and your environmental team.