How quickly can you respond?
Grady provides 24/7 response for trauma and biohazard cleanup across Cumming and North Georgia. When you call, we discuss the situation discreetly, confirm scope and access requirements, and dispatch a registered team as quickly as conditions allow.
Will insurance cover trauma cleanup?
Coverage depends on your policy, the nature of the loss, and carrier requirements. Grady documents the scope with photography, written records, and professional reporting to support your claim and communicates with adjusters when requested.
Who is responsible for cleanup?
Responsibility varies by property type, ownership, and circumstances. Property owners, landlords, businesses, and estates are often involved. Grady helps clarify scope, explains what regulated cleanup involves, and documents the work performed for all parties who need records.
Do I need to be present?
Not necessarily. Many clients prefer not to be on site during cleanup. Grady coordinates access with property owners, property managers, law enforcement, or designated representatives and maintains communication throughout the project.
How is biohazard waste handled?
Regulated trauma scene waste is contained, packaged, labeled, and transported according to Georgia requirements — not disposed of as ordinary household trash. Chain of custody and documentation are maintained when applicable.
Are your services regulated in Georgia?
Yes. Commercial trauma scene waste management in Georgia is regulated under Title 43, Chapter 46A of the Official Code of Georgia. Grady Property Restoration maintains Georgia Trauma Scene Waste Management Company registration, and services are performed under registered practitioner supervision.
What certifications do you maintain?
Grady maintains Georgia trauma scene waste management company and practitioner registrations, IICRC Triple Master Certified restoration credentials, and professional standards for engineering controls, documentation, and regulated waste handling.
Do you coordinate with law enforcement?
Yes. When law enforcement or coroner release has occurred, Grady coordinates site access, documentation, and cleanup timing respectfully and professionally. We understand investigative and chain-of-custody considerations and communicate clearly with officials when required.
Can you clean vehicles?
Yes. Grady provides vehicle biohazard cleanup for personal and fleet vehicles affected by trauma, blood, or biohazard contamination. Scope depends on contamination extent, interior materials, and regulatory requirements.
What happens after cleanup?
After regulated cleanup and waste removal, Grady provides documentation closeout, explains remaining restoration needs if any, and coordinates next steps with property owners, insurers, or property managers. The goal is a safe, documented path forward — not simply leaving when the visible work ends.